ORDERING FROM INFINITE ILLUSIONS

By Internet:

To order by the Internet, use our easy shopping cart interface by clicking on the products you want. Then click "order" when you have made your choices. You will be taken to a page to complete the information we need.

By Phone:

You can place your order with one of our helpful customer service representatives by calling 1-800-YOYOGUY or 1-800-54-TORCH. International customers please use 850-385-6463. Our operators are available Monday through Saturday,. 11am-8pm EST, or leave a voicemail message at other times.

By Fax:

Use our convenient fax service to place your order. Especially useful for international orders. Our fax number is 1-850-668-5825.

By Mail:

You can mail your order to us at

Infinite Illusions
PO Box 3045
Tallahassee, FL 32315 USA

Please be sure to include a check or money order along with a detailed list of the products you would like to purchase. Also make sure that the amount you send reflects the correct shipping charges.

Our shipping charges are as follows:

• In the USA - Updated January 2006
• Total of items ordered is less than $25.00 - add $4.99 shipping and handling
• Total of items ordered is $25.00 or more - add $6.99 shipping and handling
• Certain products such as Unicycles cost more to ship. These products will be marked. These products will calculate correct shipping for the 48 continental united states in the Shopping cart.
• For our customers in Alaska and Hawaii, for certain heavy products such as Unicycles we will have to quote you exact shipping. If this is necessary we will e-mail you for confirmation before shipping out or charging you for your order.
• For very small orders such as yo-yo parts, small quanities of string, etc...we will adjust the shipping prices lower in your favor to reflect the smaller packages.
• International
• For our International customers, please shop using our shopping cart. When we receive your order we will e-mail you with the exact shipping price. We will not ship your order to you, or charge your credit card until you agree with the shipping fees. In some countries we may ask for a FAX confirmation of your credit card on your first order.
• For Overseas shipping please contact us for exact prices. You can e-mail us at infinite@pd.net. All prices are in US funds, all payments must be made by an international money order in US funds, by a check drawn from a US bank, or by credit card.

Small Print

• Except where color choices are offered, no guarantees are made as to color availability. For online orders, if we are temporarily out of a certain color, we will e-mail you to determine what you want us to do.
• Prices subject to change without notice.
• Some accessories, packaging, logos and colors may vary due to changes from the manufacturers or availability.
• Most packages ship within 24 hours of receiving an order. Orders shipping to an address within the USA usually arrive within 3-7 days after we receive the order. In rare instances there are delays due to product availability, in these cases please allow 3-6 weeks for delivery. We will send partial orders when possible.
• International shipping times vary.
• All orders are shipped out as soon as possible.
• If a requested item is out of stock, the order may be held for 10 working days, then partially sent. The unavailable items will be shipped by first class mail as soon as they become available. Orders will be split once at no charge. If a second split is requested by the customer, additional shipping charges may apply. International orders will not be split, but will be held until all items are available.
• Florida residents please add 7.5% sales tax.
• All information given to Infinite Illusions is confidential. We will not give or sell your e-mail address to anyone else.